About our practice

Five general practitioners were the driving force behind the development of Health New Lynn which opened its doors at Totara Health Services in April 2013.

They wanted to establish a strong community-based health care centre where their patients could receive coordinated health services in a community setting beyond that which each individual practice could provide.

Health New Lynn was purchased by ProCare in March 2022. The medical centre is part of ProCare’s Elevate group of medical centres.

Continuity of care is concerned with quality of care over time.  It is the process by which the patient and his/her/their physician led team are cooperatively involved in ongoing health care management toward the shared goal of high quality, cost effective medical care. It Is facilitated by a physician led, team-based approach to health care reducing fragmentation and therefore improving patient safety and quality of care.

Health New Lynn supports the concept of continuity of care and supports the role of General Practitioners in providing continuity of care to their patients in all settings, both directly and by coordination of care with the health care team and other health care professionals.

The facility is based around a core of general practice services, but is in no way limited to this.
An extended hours urgent care service is fully integrated with the general practice.

Our vision

To provide quality healthcare that is accessible to the people of New Lynn and surrounding areas.

We will focus on continuously improving the patient experience, actively consulting with the people who use our centre, and proactively identifying new services which will benefit our community and patients.

Tuia te rangi e tu iho nei
Tuia te papa e takoto nei.

Join sky above to earth below just as people join together.
As sky joins to earth, so people join together. People depend on one another.

Our values

We’re passionate about making a difference.

Our driving principles are:

To provide excellent, evidence-based, community health care and wellness opportunities to the people of New Lynn and surrounding areas in an integrated way with other health care providers.

To provide a supportive environment for general practitioners, nurses and other allied health providers to provide community health services.

To provide teaching and training for community health professionals to enhance skills and practice in community health provision.

To provide a facility and service delivery model which will allow and encourage innovative community health programmes to be trialled and evaluated.

To reduce acute hospital demand.