Our health services

Our services include all aspects of health care and checks. Searching for a service not listed below? Please contact us

General health

  • Asthma Care
  • Minor Surgery
  • Cardiovascular
  • Immunisations
  • Maternity Care
  • Hair Loss Treatment
  • Palliative Care
  • Spirometry Testing
  • Quit Smoking
  • Osteoporosis Management
  • Diabetes management
  • Fracture clinic

Acute care

We have a very high quality acute care clinic for enrolled patients. It is a very high quality purpose built facility that will be a pleasant and caring environment for you. This acute care service is available for all enrolled patients of the New Lynn and surrounding areas of West Auckland. This facility is staffed by our own general practitioners and nurses on rotation.

Ear suction

Health New Lynn nurses provide microscopic and micro-suction ear wax removal. It is a procedure where ear wax is removed from the ear under a microscope.
The procedure is traditionally performed by nurses using high-magnification binocular operating microscopes. Microscopic and micro-suction ear wax removal typically takes around 20 minutes to perform.

Sexual health

We aim to provide an excellent standard of patient focused sexual health care. For friendly, confidential assessment and treatment make an appointment by phone or online.

  • Diagnosis and management of sexually-transmitted infections
  • Sexual health counselling
  • Treatment of genital conditions and genital pain
  • All types of contraception including depo, implants, IUCDs
  • Advice on sexuality and gender issue
  • Referrals for ACC and non-ACC sexual abuse counselling
  • Smears (Tuesdays & Thursdays)

Health Improvement Practitioner

A health improvement practitioner (HIP) is a mental health and addiction practitioner who works with patients to achieve goals by providing support and follow-up for issues related to mental health. This role provides more support for you at the same place you see your GP or nurse. A HIP can see people of all ages and at all stages of their lives and help with any type of issue related to behaviour change or mental wellbeing. A typical consultation with a health improvement practitioner will take about 30 minutes and is usually focused on short interventions that are proven to work.

Health Coach

A Health Coach provides vital support to enrolled patients, helping with the management of long-term health conditions such as gout, diabetes, and asthma. They can work with patients to establish healthy habits, including dietary choices, physical activity, quitting smoking, and managing stress. A Health Coach can help patients understand and use prescribed medications correctly. They may work with you to set achievable goals and craft an action plans tailored to individual needs. Ongoing support may be provided on your health journey, either in person, by phone, video, or via text.

Care Coordinator

A Care Coordinator is a registered health professional, and someone who can help guide and support your journey across the health and care system, connecting you to the services you many need. The Care Coordinator can help if you: have complex health needs; need extra help managing your health needs; or see a range of different providers across the healthcare system. They can monitor and review your health and social needs, working with you and your whānau to create a care plan that suits your lifestyle. The Care Coordinator service is free, however, when other practice clinicians are also involved in your consultation there may be the usual consultation fee. Please speak to the reception team if you have any questions, or call our friendly team to book an appointment.

Health New Lynn is a teaching practice

Teaching practices have to achieve the highest quality standards to be accredited. This means from time to time we have medical and nursing students observing, learning and working with us. Registrar doctors will also be working with us. These doctors are qualified doctors who are working towards their specialist general practice qualification which is a further three years training after they first graduate as doctors. They are supervised by a Fellow of the Royal New Zealand College of General Practitioners who practice in the centre.

Diabetes management

Diabetes is a common condition that affects how the body controls the blood sugar. Our staff at Health New Lynn are trained to diagnose and treat your diabetes.
They can help in consultation with your doctor to manage your diabetic treatment whether it be tablets or insulin injections.

Enhancing your care with digital solutions

Some of our team may use AI during your appointment to assist in your care. We will make sure you are comfortable with this before your appointment. This is your choice, and you can withdraw your consent at any point.

AI can help our staff focus more on you, instead of the computer during your visit. It assists our team to manage their time better, hopefully reducing wait times for you. AI also helps in creating more detailed patient notes, allowing our team to provide you with better, more informed care.

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